What are the return conditions?
- Any items returned must be in the same condition in which you received them.
- Some items cannot be exchanged or returned for reasons of hygiene: masks, gels, toiletries, lingerie, underwear, swimwear and earrings
- Items that you have personalised or altered cannot be exchanged or returned because they are made exclusively for you and cannot be offered for sale again.
- Items that you have personalised or altered cannot be exchanged or returned because they are made exclusively for you and cannot be offered for sale again.
- Fragrances, candles and other cosmetics must be returned in the original sealed packaging.
- Gift cards are also non-exchangeable and non-returnable.
How can I exchange or return an online purchase?
You have 30 days from the dispatch date of your order to make exchanges and returns. Just send us
- us on whatsapp
- 01032661087